Privacy Policy
Last updated: 12/11/2025
This Privacy Policy describes how Samadarsi Communications LLP use our website and services. By accessing or using our platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal details such as your name, email address, phone number, and billing information when you register or purchase courses.
- Account login details when you create an account.
- Information about your course progress, exam scores, and learning activities.
- Technical data such as IP address, browser type, and device information.
2. How We Use Your Information
- To provide and manage your account and purchased courses.
- To process payments and send transaction confirmations.
- To improve our courses, materials, and website experience.
- To send updates, newsletters, and promotional offers (you may opt out anytime).
- To comply with legal obligations.
3. Sharing of Information
We do not sell your personal data. We may share information with:
- Trusted service providers for payment processing, hosting, and analytics.
- Legal authorities when required by law.
4. Data Security
We use industry-standard security measures to protect your data, but no system is completely secure. Please keep your login credentials safe.
5. Your Rights
You can request to access, update, or delete your personal information by contacting us at samadarsi2020@gmail.com.
6. Razorpay Payment Policy
We use Razorpay as our trusted payment gateway partner to securely process your payments. When you make a purchase on our platform:
- Razorpay may collect information such as your name, contact details, card details, UPI ID, or bank account information to process your payment.
- All sensitive payment data is encrypted and transmitted securely using industry-standard protocols.
- We do not store your card, UPI, or bank details on our servers — they are directly handled by Razorpay in compliance with PCI-DSS (Payment Card Industry Data Security Standard) requirements.
- By making a payment, you also agree to Razorpay’s Privacy Policy and terms of service.
In case of payment disputes, failed transactions, or refund requests, please contact us at samadarsi2020@gmail.com, and we will coordinate with Razorpay to resolve your issue promptly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
8. Contact Us
If you have questions, email us at samadarsi2020@gmail.com.